TLB
Technical/logistical support services
Our many years of experience in technical and logistical support (TLB) for IT systems guarantee:
- Sustainability: through long-term use
- Availability: stable and uninterrupted operation
- Cost control: reduction of life cycle costs
- Compliance: adherence to all relevant regulations and laws
Our in-depth expertise ensures that IT systems are ready for use, up to date, and legally compliant. TLB services make system solutions future-proof and sustainable.
Releasemanagement
- Monitoring and updating of 350 software components in fixed cycles and as needed with emergency patches
- Software updates: Automated patches and monitoring for Windows, Linux, and network components
- Automated installation and operation: Automated restart after errors—comprehensive automatic routines (e.g., Certificate Distribution Point, WSUS updates) to support ongoing operations
Implementation of wide-ranging IT security requirements
- Implementation of over 6,000 individual measures based on detailed specifications from over 2,500 pages of documentation
- Certificate management and PKI: Implementation of complex PKI structures with regular certificate verification, based on over 10 years of experience
- Monitoring security vulnerabilities: Automated monitoring, evaluation, and remediation of security vulnerabilities in the system context—analysis, documentation, and implementation of measures
Lifecycle-Support
- Obsolescence management: Monitoring of 12,000 hardware elements – early detection of obsolescence and search for replacement products
- License management: Monitoring, procurement, activation, and documentation of licenses from various manufacturers (including Cisco, Fortigate, VMware, Veeam, Microsoft)
- 3rd-level support: Ensuring operational readiness in the event of a fault through comprehensive technical expertise
- Project management: Central control of all measures through agile, lean, and efficient project management
- Training: Training for operating personnel—from basic knowledge to in-depth technical details with practical examples—in our own or customer training rooms
NOC
Network Operations Center
Central monitoring and control of IT services and infrastructures are carried out by first level personnel in a network operations centre (NOC).
In addition to monitoring, the NOC also receive all status messages from operations and the CERT, as well as reporting on SLA compliance and resource utilisation.
dainox supports the technical planning of the NOC infrastructure and operation of the active components as well as the evaluation of CERT messages and optimisation of operational processes.
Architecture
Strategy and IT architecture consulting
dainox strategy and IT architecture consulting helps to create and further develop sustainable and durable IT solutions according to the ‘ADMBw’ and NATO architectural framework ‘NAF’ standards.
In addition, dainox is a long-term contributor of in-depth technical expertise to the design, conception and testing of the FMN Spirals Specifications
HARD FACTS
To turn architectures into more than just colourful boxes and make them both profitable and functional, the definition needs to take in account a number of aspects:
- Operational requirements
- Functional and non-functional requirements
- Requirement engineering and management
- Current technologies
- Technical standards
- IT security
- Deployment scenarios
- Continued development of specifications, standards and technology
- Technical feasibility
- Real tests through evaluation solutions
- Modelling of e.g. Sparx EA
Studies
Studies | Risk management
When it comes to the implementation, expansion or renewal of large and complex IT infrastructures, there are always costs, function and operability risks.
These risks can be identified and measures defined to reduce them by means of studies and investigations before or at the start of a project. Our lengthy expertise in the fields of IP networks and network-related services, coupled with an optimised and analytical approach that is tailored to operational processes, forms the cornerstone of every risk analysis.
It enables us to prepare the way to successful implementation. both professionally and academically.
SME
Subject Matter Expert
Technical expertise – network, security and virtualisation
dainox SME, expert knowledge in the right place. SME services not only provide greater added value:
- AV&V measures
- Evaluation of ‘new technologies’
- Review of technical guidelines and draft standards (e.g. STANAG)
- Preparation and further development of specifications
- Support with planning and execution of acceptances or demonstration
Information Security
Information Security for the German Armed Forces
Consulting on information security is based on BSI basic protection and specific military requirements.
This includes the creation of information security concepts (InfoSichhKProj) in accordance with military guidelines and support in their implementation in IT projects of the German Armed Forces.
Tailor-made solutions ensure that information security always meets the highest standards, thus guaranteeing effective protection of critical data and systems.
Compliance and consulting
- Consulting on information security: Development of concepts and implementation recommendations in accordance with BSI basic protection and military specifications
- Support with accreditations: Assistance with the accreditation process
Implementation & Secure Systems
- Secure communication solutions: Planning and implementation of solutions, especially in a multinational context
- Technical implementation of security requirements: Provision and integration of hardened systems that meet the highest security requirements
Operation & Prevention
- Software maintenance and vulnerability management: Continuous support and protection of IT solutions
- Awareness training for public sector clients: Raising awareness and training employees of public sector clients to strengthen information security